Refund Policy

Last updated: May 2026

Digital Products

Due to the nature of digital products, all e-book and downloadable content sales are generally final and non-refundable once access or download has been provided.
If you experience technical problems accessing your purchase, please contact:

kristian@recovelo.net

We will make reasonable efforts to resolve the issue promptly.

Consulting & Expert Sessions

Booked consulting sessions may be rescheduled with reasonable notice.
Refunds for consulting services are handled on a case-by-case basis.

Unauthorized Purchases

If you believe a purchase was made fraudulently, please contact us immediately.

25+ years of experience designing commercial structures across FMCG,
retail and brand-driven organizations —
connecting strategy, execution and human decision behavior.

Together, we design commercial systems that turn complexity into sustainable market impact.

 

Recovelo S.A.S / Punte del Este / Uruguay
Contact   kristian@recovelo.net
Company # 0000007772486
RUT           # 21 9050 8300 19

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